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Terms & Conditions

Last Updated: May 20, 2026

Welcome to Tamima Qatar (operated by Major Group), accessible at https://tamima.majorgroup.qa/ (“Website”).

By accessing or using our Website, placing an order, or creating an account, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. General Information

  • Company: Tamima Qatar – Major Group
  • Location: Doha, State of Qatar
  • We are an online retail store offering a wide range of products including home goods, kitchen tools, stationery, and more, with delivery across Qatar.

These Terms govern all purchases, use of the Website, and interactions with our services.

2. Use of the Website

You must be at least 18 years old or have parental/guardian consent to use this Website. You agree to use the Website only for lawful purposes and not to:

  • Violate any Qatari laws or regulations
  • Infringe intellectual property rights
  • Submit false or misleading information
  • Interfere with the Website’s security or functionality

We reserve the right to suspend or terminate your access without notice for any violation.

3. Account Registration

You may create an account to track orders and manage preferences. You are responsible for keeping your login credentials confidential and for all activities under your account.

4. Product Information and Pricing

  • All prices are in Qatari Riyals (QAR) and include VAT where applicable.
  • We make every effort to display accurate product descriptions, images, and prices. However, errors may occur, and we reserve the right to correct them.
  • Product availability is subject to stock levels. We may cancel orders if items are out of stock.

5. Ordering and Payment

  • By placing an order, you make an offer to purchase the selected products.
  • We reserve the right to accept or reject any order.
  • Accepted payment methods include: Credit/Debit Cards, Cash on Delivery (where available), and other methods displayed at checkout.
  • Payment is processed securely. We do not store full credit card details.

6. Shipping and Delivery

  • We offer home delivery across Qatar with Cash on Delivery option.
  • Delivery times are estimates only and may vary due to location, stock, or unforeseen circumstances.
  • Risk of loss or damage passes to you upon delivery.
  • Delivery charges (if any) will be clearly shown before checkout.

7. Returns, Refunds, and Cancellations

  • You may request to cancel an order before it is shipped.
  • For returns: Please contact us within [X days – e.g., 7 or 14 days] of receiving the product. Items must be unused, in original packaging, and in resalable condition.
  • Refunds will be processed within [X] business days after we receive and inspect returned items (excluding shipping fees unless the product is defective).
  • Defective or wrong items: We will replace or refund them at no extra cost.

Specific return policies may vary by product category. Contact customer service for details.

8. Intellectual Property

All content on this Website (text, images, logos, trademarks, etc.) is the property of Tamima Qatar / Major Group or its licensors. You may not copy, reproduce, or use it without our written permission.

9. Limitation of Liability

To the maximum extent permitted by Qatari law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability shall not exceed the value of the products purchased.
  • We do not guarantee uninterrupted or error-free access to the Website.

10. Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your violation of these Terms or misuse of the Website.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Qatar. Any disputes shall be subject to the exclusive jurisdiction of the courts of Qatar.

12. Changes to Terms

We may update these Terms periodically. Continued use of the Website after changes constitutes your acceptance of the new Terms. Significant changes will be notified on this page.

13. Severability

If any provision of these Terms is found to be invalid, the remaining provisions shall remain in full force and effect.

14. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

Tamima Qatar – Major Group
Email: info@tamima.majorgroup.qa
Phone: +97477067234
Address: Doha-Qatar

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